Category: Hotline Management System
Introducing The Hotline Inbox
Avoid rare but costly mistakes of using the wrong caller-id
Tips to Keep Your Hotline From Going Down
Want superior protection from outages for your comunity? Learn your rights. Need more help? Reach out.
Reduce Burnout This Holiday Season With Inappropriate Caller Protection
“…are calling nonstop and pranking the hotline. I’ve had to stop answering at this point and hope they quit” —advocate at a crisis hotline The holiday season is starting, and for many nonprofit crisis hotlines this means an increase in inappropriate or prank calls. Does your hotline sometimes experience lots of inappropriate or prank calls?…